Help Centre
Frequently Asked Questions
Everything you need to know about ordering, delivery and our showroom.
We offer free delivery on orders $199+ within Brampton, Mississauga, Vaughan, Caledon and Toronto. For addresses outside the GTA, or for large commercial orders, contact us for a delivery quote before you order.
Yes — our Brampton showroom at 8500 Torbram Road, Unit 52 is open daily for in-store pickup, and our team can help you choose the right size and finish in person.
Yes. If you find an identical, in-stock fixture for less elsewhere, we'll match the price — just bring it to our attention.
Yes. Fehmi Lights Inc., in association with Fehmi Lites Manufacturing Co., manufactures custom lighting fixtures for hotels, restaurants, offices and residential homes — no quantity too small. See our Manufacturing page for details.
Yes — we've supplied lighting for hospitality clients including Marriott, Radisson, InterContinental and Holiday Inn. Visit our Hotels & Projects page to request a trade quote.
Yes — we carry replacement crystal components, so your chandelier's beauty can outlast trends. Bring in your fixture details or photos and our team will help match the right pieces.
Use our Order Tracking page with your Order ID and billing email, or contact us directly.
Yes — use the CAD / USD toggle at the top of any page to switch currencies while you browse.